Frequently Asked Questions

What is your pricing or costs?

We can provide you with an accurate quote price. Request a quote or call 0424 344 788.

How do I pay?

An invoice will be sent to your email address on the day of inspection. Our preferred payment is direct deposit/internet bank transfer. All direct deposit information is listed on the invoice. We ask that you email us a copy of the receipt or remittance advice so we can generate your report. We have credit card facilities available and take all cards including all major bank cards.

Are you covered or insured?

We hold both Public Liability and Professional Indemnity Insurances.

How long does it take to complete an inspection?

A pre purchase inspection on average takes between 30-60 mins depending on the size and condition of the property. Under construction inspections may take up to two hours. Our inspectors use the latest technology including FLIR Thermal Imaging cameras to efficiently inspect your property.

How long does it take to receive my report after inspection?

Reports will be completed by inspectors within 36 hours from inspection date. If there are any issues of immediate concern e.g. termites are identified as active on the property, a member of our team will contact you on the day of inspection.

How much notice is required?

For most inspections we require 48 hours notice, however all each inspection are scheduled on a case by case basis and usually vary depending on the current workload and accessibility to your property.

How will I receive the report?

Upon payment, the report will can be forwarded to you via email as a PDF document. With your permission, a copy will also be sent to your real estate and settlement agents.

Can I accompany the inspector?

Provided your real estate agent also attends the inspection. Unfortunately due to insurance reasons we cannot provide the purchaser entry to the premises unless a real estate agent is present.

Do you offer a guarantee on your reports?

Yes, we guarantee that we conduct our inspections in accordance with the relevant Australian standards and bi-laws. Our reports are a professional unbiased opinion based on an examination of the current condition of the property at the time of inspection.

Can a building fail an inspection?

No, we are not commissioned to pass judgement on the condition of a building or influence a decision made by any other party. A professional inspection is simply an unbiased examination of the current condition of a building.

What qualifications do your inspectors have?

All our inspectors are registered building inspectors and have vast experience within the building industry. They are trained in-house and have previous experience in the building industry. They are also certified thermographers, accredited by the Infraspection Institute and certified to conduct pest inspections, having completed the relevant units from CPP30911- Cert 3 in pest management. All our inspectors have a national police clearance and carry professional indemnity and public liability insurances.

Do you comply with any Australian Standards?

We comply with the Australian Standard Inspection Regulations AS4349.0-2007, Revision of AS4349.1-2007 (Building) and AS4349.3-2010 (Pest).

Do you recommend a pre-listing structural inspections?

Whether you're selling privately or a real estate professional selling on behalf of a client, a pre listing inspection has many benefits such as: total disclosure, eliminating possible litigation, reducing the number of objections or conditions and speeding up the settlement process. They can also be used as a competitive marketing tool and expedite the loan approval process and property sale period.

Who will contact the real estate agent for a pre-purchase inpsections?

One of our team makes contact and liaises with the agent regarding property access and inspection times and dates.

Do you mediate in construction disputes?

On request when both parties agree. Please contact Urban Living Building Inspections to discuss your particular situation.

Do you conduct wall and cornice cracking inspections?

Yes, Includes hairline cracks < 0.1 mm and fine cracks < 1 mm including cornice cracks (Tip: The nib of a Bic ball-point pen will not fit into the gap)


The primary contributory cause is often settlement of the walls onto the foundations or movement in the building associated with changes in temperature and or moisture.

Impact and repair

It is unlikely that small cracks require any specific repair as the issues are more often than not cosmetic. If required, a process of patch and paint is the easiest solution.

Do you conduct pest or termite inspections?

Yes we are partnered with Advanced Pest Control.

We offer full termite and pest inspections along with any of ULBI building inspections.